Privacy policy
Last Updated: September 7, 2026
At DOTperfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Information you provide when contacting customer support
- Device, browser, and website usage information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Process payments and refunds
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Respond to customer service requests
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Comply with applicable legal and regulatory requirements
Payment Information
Payments are processed through secure third-party payment providers. DOTperfumes does not store your complete credit or debit card details on our own systems.
Your payment information is handled according to the privacy and security policies of the payment provider used during checkout.
Sharing Your Information
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Fulfillment and logistics providers
- Website and technology providers
- Customer support providers
We only share information when reasonably necessary to provide our services, process your order, or operate our business.
We do not sell your personal information to third parties for unrelated purposes.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Process shopping-cart activities
- Understand website usage
- Improve website performance and customer experience
- Support relevant advertising and marketing activities
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Marketing Communications
If you choose to subscribe to our promotional communications, we may send you information about products, promotions, offers, and updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at contact@dotperfumes.com.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services. DOTperfumes is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of any third-party services you access.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.
Any updates will be posted on this page with the revised Last Updated date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
DOTperfumes
Email: contact@dotperfumes.com
Business Address:
Suite 6560 Unit 3a, 34-35 Hatton Garden
London, EC1N 8DX
United Kingdom
US Fulfillment Location:
30 N Gould St #40524
Sheridan, WY 82801
United States